ygn99 — Responsible Gaming
Believing that gambling should be fun, ygn99 puts the safety and wellbeing of players first. With deposit limits, Self-Exclusion, and 24/7 support, we are always by your side.
Gambling should be fun
ygn99 is a platform built for players in Myanmar, and our priority is your wellbeing. Online gambling can be enjoyable, but we also understand that uncontrolled gambling can affect your life.
That is why ygn99 gives all players free access to tools like deposit limits, Time-Out, and Self-Exclusion to help you stay in control. This page explains the information every player should read and the tools we provide.
Gambling is entertainment only — treating it as a way to earn income can lead to problems. Only players aged 21+ are allowed, and only play what you can afford to lose. That is the core principle of responsible gaming.
The control tools we provide
Deposit Limits
You decide how much you deposit each day, week, or month. This way you can play without going over your budget and keep a healthy handle on your spending.
Time-Out
If you feel you need a break, you can request a Time-Out lasting from 24 hours to 30 days (or at least 6 weeks). You will not be able to access your account during that period.
Self-Exclusion
If gambling feels like it is becoming a problem, you can choose Self-Exclusion. You can block your account for 6 months to 5 years, or permanently, and you will not be able to play during that time.
21+ Age Verification
No one under the age of 21 is permitted to play at ygn99. Age checks are strictly applied during account registration and deposits.
Viewing Your Gaming History
You can check your betting history and deposit and withdrawal records at any time. Reviewing your own activity is a useful reminder and a good habit to keep.
24/7 Support
For any issue related to gambling, our team is available in Burmese via Live Chat and can assist you straight away. You do not have to face it alone.
Warning signs of problem gambling
Gaming is a good form of entertainment, but if you notice any of the following signs in yourself, pay attention right away.
- Continuing to play in order to recover money you have lost
- Borrowing money to play or asking others for money to play
- Lying to family and friends to hide your gambling
- Neglecting work, school, or family responsibilities because of gambling
- Trying to stop playing but being unable to
- Feeling irritable or unhappy when you try to stop gambling
- Feeling like you can only relax by betting more money
- Feeling stressed, withdrawn, or ashamed about your gambling
Do you need help?
If you feel that any of the signs above apply to you, you do not have to carry that burden alone. Contact ygn99 Live Chat and request Self-Exclusion right away. We will process it within 24 hours of your message.
How to set limits
You can set limits on ygn99 in a few simple steps.
Log in to ygn99
Log in to the platform using your account via ygn99 Login, then go to Account Settings.
Open the Responsible Gaming settings
Look for the setting labelled Responsible Gaming or Player Protection. This is where you will find deposit limits, time limits, and Self-Exclusion options.
Set a deposit limit
You can set the maximum amount you are allowed to deposit daily, weekly, or monthly. Lowering a limit takes effect immediately; increasing a limit may take up to 24 hours.
Choose Time-Out or Self-Exclusion
If you want a short break, you can choose Time-Out for anywhere from 24 hours to 6 weeks. If you want a longer commitment, Self-Exclusion is available from 6 months up to 5 years.
Talk to us via Live Chat
If you cannot do it through the settings, contact ygn99's 24/7 Live Chat in Burmese and our team will help you straight away.
How to play smart
🎯 Set a budget before you play
Decide how much you are willing to lose before you start. Stop when you reach that amount — losses do not come back by putting in more money. ygn99's deposit limit tool can help you stay within your own boundaries.
⏰ Keep track of your time
Set a time limit for your session too. Turn off phone notifications so you do not get absorbed in the game, and stop playing when you have agreed to meet family or friends. Do not play when you are feeling unsettled or tired.
🧠 Do not treat gambling as income
Online gaming is entertainment only — understand from the start that you can lose on any given day. Winning is random, and bonuses are not income. Go in with the mindset of making your playtime as enjoyable as possible.
💬 Talk to someone
If you feel that gambling is becoming a problem, open up to a family member or friend. ygn99's Support Team can also help with gambling-related concerns in confidence. The sooner you act on a problem, the better the outcome.
Age 21+ restriction
ygn99 is committed to preventing anyone under 21 from gambling. We are well aware that exposure to gambling at a young age can cause lasting harm, and we do not accept bets from underage players in any form.
- Age is verified at registration using date of birth and NRC number
- Accounts that appear suspicious are subject to further checks
- Parents or guardians can report underage gambling to this address — [email protected]
- Accounts opened with a false age may have winnings forfeited and the account permanently closed
ygn99 Support Channels
If you need help with anything related to your gameplay, you can reach the ygn99 Support Team through either of these two channels.
Live Chat
Use Live Chat on the platform to contact us in Burmese, 24 hours a day, 7 days a week. We can help with betting limits, Self-Exclusion requests, and bonus-related questions.
If you need to send a more detailed explanation, contact us at [email protected]. Self-Exclusion requests, limit changes, and account complaints can all be handled by email.
A Self-Exclusion request takes effect within the minimum notice period after submission, and cannot be reversed by the player during that period — this is designed to protect the player.
Play safe and put enjoyment first
Playing ygn99 games responsibly keeps the fun going longer.
Explore our platform in a safe way.