ygn99 Privacy Policy
This policy covers in full how ygn99 collects your personal data, the purposes for which it is used, and how it is kept safe and secure.
ygn99 ("platform", "we", "our") places great value on the personal data of users ("you", "user") who use its services. This Privacy Policy applies to the ygn99.im website and all related services. By continuing to use the service, you are considered to have accepted the terms of this policy.
Types of Data Collected
ygn99 collects only the data necessary to operate the platform and provide services in compliance with applicable laws.
Data You Provide Directly
- Name and contact details provided when registering an account
- National ID or citizenship document submitted during age verification
- Financial details provided when processing payments
- Messages and form data sent when contacting customer support
Data Collected Automatically
- IP address, browser type, and device information
- Login times, pages visited, and click behaviour
- Game history and payment history
- Session cookies and platform activity logs
Payment Information
When making payments with KBZPay, Wave Money, or AYA Pay, only the payment reference number and amount are recorded. We do not store card numbers or bank account PINs on our servers.
Cookies and Tracking Technologies
ygn99 uses cookies to improve our service and enhance your experience. You can disable cookies through your browser settings, but some platform features may not work properly.
How Your Data Is Used and Why
Personal data we collect is used only for the following purposes—
- Account Registration and Age Verification — To verify that you are 21 or older and to create your account.
- Service Delivery — To process gaming, payment, and withdrawal transactions.
- Customer Support — To assist with support provided via 24/7 Live Chat and email.
- Security and Fraud Prevention — To check for suspicious payments and unauthorized access.
- Legal Compliance — To verify compliance with applicable laws and regulations.
- Platform Improvement — To improve the service and resolve issues.
- Communications — To send account-related notifications and service updates.
Data Retention Period
ygn99 retains personal data in line with the required retention periods—
Account Information
Retained for as long as your account is active and for a legally required period after it is closed.
Payment Records
Payment records are kept for the relevant period to comply with financial legal requirements.
Activity Logs
Session logs are retained for an appropriate period for service maintenance and security checks.
Your Rights Regarding Personal Data
Every user of ygn99 has the following rights regarding their personal data—
Right to Access
ygn99 is responsible for providing you with the data we have collected about you upon request.
Right to Correction
You can request that inaccurate or incomplete data be corrected.
Right to Deletion
You can request deletion of your data unless it must be retained due to legal or service requirements.
Right to Restriction
You can request that your data not be used for certain purposes.
Right to Data Portability
You can request that your personal data be exported in a readable format.
Right to Withdraw Consent
Where processing is based on your consent, you can withdraw that consent at any time.
To exercise any of the rights above, you can email us at [email protected].
Third-Party Sharing and Disclosure
ygn99 does not sell, rent, or share your personal data with third parties except in the following circumstances—
Service Providers
Payment processors (KBZPay, Wave Money, AYA Pay) and technology providers act on behalf of ygn99 and are not permitted to use the data for any purpose other than what we instruct.
Legal Requirements
Data may be disclosed to the extent required by law when there is a valid request from law enforcement authorities or a court order.
Fraud Prevention
Where there is a legally valid reason to believe that an activity constitutes fraud affecting the platform or its users, data may be shared with the relevant organizations.
Business Transfers
If ygn99 undergoes a merger or business transfer, personal data may be transferred as part of that process and this policy will continue to apply.
Personal Data Security Measures
ygn99 uses industry-standard technical security measures to protect your information from unauthorized access, modification, disclosure, or destruction—
- SSL/TLS Encryption — SSL encryption is used during data transmission to prevent interception and theft.
- Access Control — Personal data is protected by a control system that allows access only to authorized personnel.
- Security Audits — The platform's security is regularly reviewed and any vulnerabilities are addressed.
- Staff Training — Staff are regularly trained on proper handling of personal data.
- Incident Response Plan — A prepared response plan is in place to act quickly in the event of a data breach.
While we apply technical controls, we acknowledge that no data transmission over the internet can be guaranteed 100% secure. We therefore strongly encourage you to keep your password strong and never share it with anyone.
Child Protection Policy
ygn99's services are intended only for persons aged 21 and above. ygn99 does not knowingly collect or process personal data from anyone under 21. If we become aware that a user is under 21, their account will be closed immediately and any collected data will be deleted. If you are a parent or guardian and believe a child has accessed the platform, please contact us immediately at [email protected].
Policy Updates and Notification
ygn99 may update this Privacy Policy at any time due to changes in law, service updates, or business needs. If a significant change is made, users will be notified via the platform or their registered email. Continued use of the platform after a change is published will be taken as acceptance of the updated policy. We encourage you to review this policy regularly.
Privacy Contact Information
If you have any questions, requests, or complaints regarding this policy, you can contact the ygn99 customer support team through the following channels—
Contact Channels
We aim to respond to all inquiries as quickly as possible. Complex personal data requests may take additional time to process.